Introduction: Welcome to Online Pet Outlet. By accessing or using the Website, you agree to comply with and be bound by these Terms and Conditions.

Ordering and Fulfillment:

• Customers place orders through our website, and we forward them to our suppliers for fulfillment.
• We are not responsible for delays or errors caused by suppliers.

Product Information:

• We strive to provide accurate product descriptions, but we do not guarantee the accuracy, completeness, or reliability of any product information.

Payment:

• Customers will be charged at the time of order placement.
• All payments are processed securely through our payment gateway.

Shipping and Delivery:

• Delivery times may vary between 6-13 business days and are subject to availability and shipping carrier delays.

Returns and Refunds:

• Customers may request returns within 10 days of receiving the product.
• Products must be returned in their original condition unopened with original tags, tagged to items and packaging.
• Refunds can be in form of either 10% restocking fee or Item exchanged for the same item after the returned product is received and inspected. All Returns are at the buyers expense.
• We reserve the right to refuse returns or charge a restocking fee for certain items.

Intellectual Property:

• All content on the Website is owned or licensed by us and may not be used without permission.

Limitation of Liability:

• We are not liable for any indirect, incidental, or consequential damages arising from the use of the Website or products purchased through it.

Governing Law:

• These Terms and Conditions shall be governed by and construed in accordance with the laws of Utah.